--- title: "Salesforce CC vs commercetools | Agent Ready Checkout" description: "Salesforce CC vs commercetools: Salesforce lists UCP Integration as GA in October 2026 for Gemini and AI Mode checkout. Verdicts by reader type." canonical: https://agentreadycheckout.com/compare/salesforce-commerce-cloud-vs-commercetools site: "Agent Ready Checkout" last_updated: 2026-11-04 section: "Head-to-heads" --- # Salesforce CC vs commercetools | Agent Ready Checkout > Salesforce CC vs commercetools: Salesforce lists UCP Integration as GA in October 2026 for Gemini and AI Mode checkout. Verdicts by reader type. Source: https://agentreadycheckout.com/compare/salesforce-commerce-cloud-vs-commercetools Site: Agent Ready Checkout Last reviewed: 2026-11-04 Head-to-head # Salesforce CC vs commercetools In short Salesforce lists UCP Integration as GA in October 2026 for Gemini and AI Mode checkout. commercetools made AI Hub GA on 30 Jul 2026 with UCP checkout in Gemini through Adyen, Stripe, CyberSource or Worldpay Access. On AP2 the matrix reads Salesforce CC announced and commercetools no statement found, and the two split on 1 more protocol. ## The sourced difference Salesforce lists UCP Integration as GA in October 2026 for Gemini and AI Mode checkout. commercetools made AI Hub GA on 30 Jul 2026 with UCP checkout in Gemini through Adyen, Stripe, CyberSource or Worldpay Access, and Stripe ACS for other agents. [docs.commercetools.com](https://docs.commercetools.com/api/releases/2026-07-30-ai-hub-is-now-generally-available), read 4 Nov 2026. ## Verdicts by reader type Head of ecommerce engineering commercetools leaves the PSP choice to you; Salesforce leans on Salesforce Payments. Marketplace operator Both keep the retailer as merchant of record. ## Side by side | Measure | Salesforce CC | commercetools | | --- | --- | --- | | Kind | Platform | Platform | | Operator | Salesforce, Inc. | commercetools GmbH | | Homepage | salesforce.com | commercetools.com | | Matrix cells with a stated status | 1 live, 0 pilot, 3 announced | 1 live, 0 pilot, 1 announced | | Published pricing | No pricing statement on file | No pricing statement on file | | A limit worth knowing | No published price for the UCP or ChatGPT integrations; the July release says pricing and packaging are subject to change. | AI Hub is an add-on enabled through a Customer Success Manager; no public price found. | ## Protocol by protocol: where the statuses differ 2 of 12 protocols read differently for Salesforce CC and commercetools on 4 Nov 2026. | Protocol | Salesforce CC | commercetools | | --- | --- | --- | | AP2 | announced | no statement found | | Link for agents | announced | no statement found | | | | 2 differences | | | ## Read the profiles - [Salesforce Agentforce Commerce (Commerce Cloud)](https://agentreadycheckout.com/platforms/salesforce-commerce-cloud) - [commercetools](https://agentreadycheckout.com/platforms/commercetools) - [Alternatives to Salesforce CC](https://agentreadycheckout.com/platforms/salesforce-commerce-cloud/alternatives) - [Alternatives to commercetools](https://agentreadycheckout.com/platforms/commercetools/alternatives) ## Sources 1. [docs.commercetools.com/api/releases/2026-07-30-ai-hub-is-now-generally-available](https://docs.commercetools.com/api/releases/2026-07-30-ai-hub-is-now-generally-available), read 4 Nov 2026 2. [salesforce.com/commerce](https://www.salesforce.com/commerce/), read 4 Nov 2026 3. [commercetools.com](https://commercetools.com), read 4 Nov 2026 4. [salesforce.com/news/press-releases/2025/10/14/stripe-openai-agentic-commerce-protocol-announcement/](https://www.salesforce.com/news/press-releases/2025/10/14/stripe-openai-agentic-commerce-protocol-announcement/), read 4 Nov 2026 5. [salesforce.com/news/stories/google-universal-commerce-protocol-support-announcement/](https://www.salesforce.com/news/stories/google-universal-commerce-protocol-support-announcement/), read 4 Nov 2026 6. [commercetools.com/press-releases/commercetools-partners-with-stripe-to-launch-acp](https://commercetools.com/press-releases/commercetools-partners-with-stripe-to-launch-acp), read 4 Nov 2026 7. [docs.commercetools.com/api/releases](https://docs.commercetools.com/api/releases), read 4 Nov 2026 Last reviewed 4 Nov 2026 ## Edition Matrix edition of 4 Nov 2026. Reviewed 4 Nov 2026, [7 sources](#sources-h). ## Method [How cells, sources and read dates are defined](https://agentreadycheckout.com/method)