Platform profile
commercetools
In short
Composable commerce platform that was an ACP launch partner with Stripe and OpenAI and made its AI Hub add-on GA in July 2026, with UCP checkout in Gemini and Stripe ACS checkout. Announced but not yet live: ACP. UCP (live): AI Hub GA: Gemini discovery through checkout via UCP with Adyen, Stripe, CyberSource or Worldpay Access.
Fact sheet
- Type
- Platform
- Operator
- commercetools GmbH
- Homepage
- commercetools.com
- Matrix reach
- 1 live, 0 pilot, 1 announced, 0 not supported, 10 with no statement found
The column in full: every protocol
| Protocol | Status | Note | Source and read date |
|---|---|---|---|
| ACP | announced | commercetools joined Stripe and OpenAI as a launch partner of ACP; its AI Hub release lists Stripe ACS checkout but does not name ACP | commercetools.com, docs.commercetools.com, 4 Nov 2026 |
| UCP | live | AI Hub GA: Gemini discovery through checkout via UCP with Adyen, Stripe, CyberSource or Worldpay Access | docs.commercetools.com, 4 Nov 2026 |
| AP2 | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| Visa TAP | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| Visa IC | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| Mastercard Agent Pay | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| Agent Pay for Machines | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| Amex ACE | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| x402 | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| MPP | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| Link for agents | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| Verifiable Intent | no statement found | no statement found (2026-11-04) | docs.commercetools.com, 4 Nov 2026 |
| 1 live or pilot of 12 |
What commercetools does not do
- AI Hub is an add-on enabled through a Customer Success Manager; no public price found.
- ChatGPT is discovery only in AI Hub GA.
Sourced facts
- commercetools announced it joined Stripe and OpenAI as a launch partner of the Agentic Commerce Protocol. commercetools.com, read 4 Nov 2026.
- A Stripe Agentic Commerce Suite module entered early access, letting projects share product feeds with Stripe ACS for checkout from supported GenAI channels. docs.commercetools.com, read 4 Nov 2026.
- AI Hub, the commercetools add-on for agentic commerce, became generally available and supported for production use. docs.commercetools.com, read 4 Nov 2026.
- With AI Hub GA, Google Gemini supports discovery through checkout using UCP, with payments through Adyen, Stripe, CyberSource or Worldpay Access. docs.commercetools.com, read 4 Nov 2026.
- With AI Hub GA, OpenAI ChatGPT supports product discovery only, while Stripe ACS enables agentic checkout across ChatGPT, Copilot, Gemini and Perplexity for Stripe merchants. docs.commercetools.com, read 4 Nov 2026.
- commercetools says the merchant remains merchant of record because the existing PSP processes the payment. docs.commercetools.com, read 4 Nov 2026.Vendor claim
- Merchants configure AI Hub in Merchant Center under Settings > AI Hub by connecting each Store to an AI provider through an Agentic Channel, and start by contacting their Customer Success Manager. docs.commercetools.com, read 4 Nov 2026.
- commercetools added storefront URL, estimated delivery and carrier fields to Carts and Orders, citing agentic and headless checkout use. docs.commercetools.com, read 4 Nov 2026.
In the vendors section
- commercetools, commerce platform profile
Compare and alternatives
Sources
- commercetools.com, read 4 Nov 2026
- commercetools.com/press-releases/commercetools-partners-with-stripe-to-launch-acp, read 4 Nov 2026
- docs.commercetools.com/api/releases, read 4 Nov 2026
- docs.commercetools.com/api/releases/2026-07-30-ai-hub-is-now-generally-available, read 4 Nov 2026
Last reviewed