commercetools

At a glance

What it is

Headless enterprise commerce platform whose AI Hub add-on connects stores to Gemini over UCP and to ChatGPT through Stripe's Agentic Commerce Suite, while the merchant's PSP processes payment.

Type

Commerce platform

Homepage

commercetools.com

Matrix column

1 live, 0 pilot, 1 announced, 0 not supported, 10 with no statement found
commercetools in the matrix

Last read

5 Nov 2026

What it does for this layer

• commercetools calls itself "The Digital Commerce AI Company" and markets Sphere as a headless platform for autonomous commerce. commercetools.com, read 5 Nov 2026.
• commercetools says it has 500+ enterprise customers in 50+ countries. commercetools.com, read 5 Nov 2026. Vendor claim
• commercetools says it has been named a Leader in the Gartner Magic Quadrant for Digital Commerce Platforms for seven consecutive years, including the 2026 edition. commercetools.com, read 5 Nov 2026. Vendor claim
• commercetools says its platform lets AI agents discover, recommend and transact on behalf of a merchant's customers. commercetools.com, read 5 Nov 2026.
• commercetools markets a secure agent ecosystem for merchants to build, run and manage their own AI agents. commercetools.com, read 5 Nov 2026.
• commercetools says its APIs serve hundreds of millions of shoppers every day across human and agent buying journeys. commercetools.com, read 5 Nov 2026. Vendor claim

Products and plans

Standards

Checks on this vendor's domains

How each check is read

What it does not do

• commercetools does not process payments; the merchant's PSP (Adyen, Stripe, CyberSource and others) does.
• commercetools does not publish list pricing on its homepage.

Related pages on this site

• commercetools, platform profile
• All commerce platforms in the vendors section
• All vendors
• The protocol support matrix