Agent surface profile
ChatGPT shopping (Instant Checkout, ACP discovery, ChatGPT agent)
In short
OpenAI's shopping surface in ChatGPT. Instant Checkout launched 29 Sep 2025 on ACP; on 24 Mar 2026 OpenAI moved purchases back to merchant-owned checkout and kept ACP for product discovery feeds. Announced but not yet live: Visa IC, Amex ACE. Published pricing: Merchant page: no fees on purchases that start in ChatGPT and complete on the merchant's site or app.
Fact sheet
- Type
- Agent surface
- Operator
- OpenAI
- Homepage
- chatgpt.com
- Matrix reach
- 0 live, 0 pilot, 2 announced, 1 not supported, 9 with no statement found
- Published pricing
- Merchant page: no fees on purchases that start in ChatGPT and complete on the merchant's site or app. The earlier Instant Checkout fee (reported 4% for Shopify merchants) applied to in-chat checkout, now withdrawn as a standalone flow. chatgpt.com, read 4 Nov 2026
The column in full: every protocol
| Protocol | Status | Note | Source and read date |
|---|---|---|---|
| ACP | not supported | ACP checkout in ChatGPT is withdrawn and purchases complete on merchant sites; OpenAI's post of 24 Mar 2026 dates the change and keeps ACP for product discovery feeds | chatgpt.com, openai.com, 4 Nov 2026 |
| UCP | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| AP2 | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| Visa TAP | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| Visa IC | announced | Visa lists a Visa and OpenAI partnership on its Intelligent Commerce page; no live ChatGPT checkout on VIC stated. | visa.com, 4 Nov 2026 |
| Mastercard Agent Pay | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| Agent Pay for Machines | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| Amex ACE | announced | Amex lists OpenAI among companies supporting its ACE developer kit; no live ChatGPT flow stated. | americanexpress.com, 4 Nov 2026 |
| x402 | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| MPP | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| Link for agents | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| Verifiable Intent | no statement found | no statement found (2026-11-04) | chatgpt.com, 4 Nov 2026 |
| 0 live or pilot of 12 |
What ChatGPT does not do
- Does not run a standalone in-chat Instant Checkout for merchants as of 2026-11-04; purchases complete on merchant sites or apps.
- Is not merchant of record; the merchant was MoR even under Instant Checkout.
- Publishes no statement on UCP, AP2 or x402 support in ChatGPT shopping.
Sourced facts
- OpenAI launched Instant Checkout in ChatGPT for US Plus, Pro and Free users, starting with US Etsy sellers, with Shopify merchants announced as coming soon. openai.com, read 4 Nov 2026.
- At launch the merchant was merchant of record: it accepted or declined the order, processed payment through its existing provider, and handled fulfillment and support. openai.com, read 4 Nov 2026.
- Instant Checkout payments were powered by Stripe; non-Stripe merchants could join via Stripe's Shared Payment Token API or the ACP Delegated Payments Spec. openai.com, read 4 Nov 2026.
- OpenAI said merchants pay a small fee on completed Instant Checkout purchases and open-sourced ACP, co-developed with Stripe. openai.com, read 4 Nov 2026.
- Trade press reported a 4% OpenAI fee on Shopify merchant sales completed inside ChatGPT checkout, on top of payment processing. pymnts.com, read 4 Nov 2026.Trade press
- OpenAI wrote that the initial Instant Checkout 'did not offer the level of flexibility that we aspire to provide' and is letting merchants use their own checkout while it focuses on discovery. openai.com, read 4 Nov 2026.
- OpenAI expanded ACP to carry product feeds and promotions for discovery; Target, Sephora, Nordstrom, Lowe's, Best Buy, The Home Depot and Wayfair integrated ACP for discovery. openai.com, read 4 Nov 2026.
- Walmart introduced an in-ChatGPT app that moves users into a Walmart environment with account linking, loyalty and Walmart payments, the path OpenAI now offers for deeper integrations. openai.com, read 4 Nov 2026.
- OpenAI's merchant page says it is 'moving away from a standalone Instant Checkout experience' and that purchases are completed on merchant-owned websites or apps. chatgpt.com, read 4 Nov 2026.
- OpenAI's merchant page states there are no fees on purchases that start in ChatGPT and are completed on the merchant's site or app. chatgpt.com, read 4 Nov 2026.
- ChatGPT agent (launched 17 Jul 2025) can browse and buy on websites and is trained to ask permission before actions with real-world consequences such as a purchase. openai.com, read 4 Nov 2026.
- ACP lead maintainers listed on GitHub are OpenAI, Stripe and Meta; Meta was added as a TSC member by commit on 24 Apr 2026. github.com, read 4 Nov 2026.
In the vendors section
- OpenAI (ChatGPT shopping), agent surface profile
- Instacart, retailer profile
Compare and alternatives
Sources
- Power product discovery in ChatGPT (merchants page), read 4 Nov 2026
- Buy it in ChatGPT: Instant Checkout and the Agentic Commerce Protocol, read 4 Nov 2026
- Shopify Merchants to Pay 4% Fee on ChatGPT Checkout Sales, read 4 Nov 2026
- Powering Product Discovery in ChatGPT, read 4 Nov 2026
- Introducing ChatGPT agent, read 4 Nov 2026
- ACP MAINTAINERS.md, read 4 Nov 2026
- Visa Intelligent Commerce, read 4 Nov 2026
- Amex Agentic Commerce Experiences, read 4 Nov 2026
Last reviewed